Workers Compensation in NSW

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Workers Compensation Claims in NSW

Getting injured at work can affect more than your health. It can interrupt your income, create stress about job security and leave you unsure of what support is available. At Bespoke Personal Injury Lawyers, we guide clients across Northern NSW, including the Tweed region, through the workers compensation process with clear and practical information.


Workers compensation is designed to provide financial and medical support to employees who are injured or become unwell due to their work. It can include coverage for treatment costs, rehabilitation and income replacement while you recover. Our team explains how the system works in NSW, what documents are needed and how to understand your rights within the state’s legal framework.


Every claim is shaped by individual circumstances including the nature of the injury and the impact on your ability to work. If you would like to discuss your situation, call (07) 5620 0559 to arrange a consultation with Bespoke Personal Injury Lawyers.

Frequently Asked Questions

  • What should I do if I’m injured at work in NSW?

    If you’re injured at work, tell your employer as soon as possible and see a doctor for a Certificate of Capacity. This form details your injury, treatment plan and ability to work. You’ll then need to fill out a workers compensation claim form and send it to your employer or their insurer. Keep copies of everything you submit and all medical documents.

  • What does workers compensation cover in NSW?

    Workers compensation can help cover medical expenses, rehabilitation and travel for treatment. It also provides income support if you can’t work while you recover. In some cases, you may receive a lump sum payment for permanent impairment. Support for returning to work, like retraining or adjusted duties, can also form part of your entitlements under the NSW scheme.

  • Can contractors or casual workers make a claim?

    Some contractors and casual workers can be covered under NSW workers compensation laws if they meet the legal definition of a “worker.” This depends on the nature of your arrangement and how much control the business has over your work and income. As eligibility varies, it’s important to confirm your status before lodging a claim.

Man at desk with laptop, holding neck in pain, office setting — Bespoke Legal Group In Northern, NSW

Understanding Your Next Steps

If you’ve been injured at work, you might be wondering where to start. In New South Wales, workers compensation is managed by the State Insurance Regulatory Authority (SIRA) and gives workers access to medical and financial support while they recover. The first step is to report the injury to your employer and see a doctor for a Certificate of Capacity which explains your diagnosis and work ability.


From there, your employer’s insurer will assess your claim based on medical evidence and work capacity. You may receive weekly payments for lost income, cover for treatment or travel to appointments, and support for rehabilitation or retraining if you can’t return to your previous role. In some cases, a lump sum may be available if your injury causes permanent impairment.


It’s completely normal to feel unsure about what comes next, especially if paperwork or insurer processes feel overwhelming. Getting the right information early can make the process easier to manage and help you understand what applies to your situation.


For clear guidance that’s easy to follow, contact Bespoke Personal Injury Lawyers to learn more about workers compensation in NSW.